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Luxury
hotel's overhaul catches eye of business, trade media.
Situation:
The Sutton Place Hotel, located in the heart of Chicago's
Gold Coast, had completed a renovation of its rooms,
reworking a 1980s Art Deco appearance into a top-tier,
luxury property. To start spreading the word that
this AAA Four Diamond hotel was reclaiming its status as
one of Chicago's outstanding hotels, the sales and
marketing director contacted McPhilimy Associates.
Solution
McPhilimy Associates began conducting in-depth interviews
with the parties involved in all aspects of the
renovation. This process is invaluable -- it always
yields fresh approaches and story angles, along with
providing all the details needed for a comprehensive press
kit. McPhilimy Associates then launched a program to
reach two distinct -- but equally important -- markets:
trade publications (in the lodging and design fields) and
consumer media. That latter category was then broken
down again: along with targeting local business and travel
media, the firm determined to reach readers in such
important feeder markets as New York, Detroit and St.
Louis.
Results
Early on, news of the new, enhanced Sutton Place reached
more than a half million travelers. For example:
- Crain's
Chicago Business featured the renovation on the
homepage of its electronic edition, reaching an ideal
mix of business/leisure readers.
- Additional
local coverage included the Chicago Sun-Times.
- Trade
publications: Hotel & Motel Management.
- And
Chicago-bound travelers learned of the renewed Sutton
Place through such venues as The Chicago to New
York Concierge.
For
the spot to be in Chicago, the professional,
targeted approach by McPhilimy Associates added up to spot-on
coverage

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